Outgrowing a homegrown billing system
To prepare to launch their IPO, Fastly had to get their internal systems and processes in order for presentation to potential investors. Their homegrown billing system didn’t present data clearly to outside users, requiring more scalability and efficiency.
Fastly turned to Cloud City for senior engineering expertise in coding and insight into how to run this business-critical internal project.
A new billing system & an updated approach
Fastly needed an entirely new approach to transform their billing system internally. Cloud City’s Gabriel Williams integrated seamlessly into Fastly’s team, serving as both the lead developer and senior leader of the project team.
To develop a new project management methodology, Cloud City helped form an executive committee, including the CFO, to determine priorities and resource availability required to make the project a success.
Cloud City helped Fastly build a new billing system to meet the updated requirements and devised a process to port the existing data safely, securely, and efficiently. This process accounted for the highly sensitive nature of the data being transferred, keeping information secure during the critical process of migration.
The system integrated cleanly with Fastly’s CRM to reduce administrative labor and mitigate mistakes — designed to scale with potentially millions of new customers.